Sunday, April 16, 2017

6 Tips to Move Large Change Efforts Forward

Change is a process, not an event.  Saying this and fully understanding the intricacies involved with the process of change are two totally different things. Change isn’t something that can just be willed on a person, people, or organization.  Mandates and top-down directives rarely become embedded and sustained components of school culture because once the focus changes (and it always does) then all the time, energy, and frustration transfers to the new initiative. These “flavor of the month” rituals driven by a need to embrace the next big thing drives everyone crazy and only exasperates the whispers of this too shall pass, which eventually morph into a chorus of resistance.

Let me be blunt.  Change for the sake of change is a ridiculous waste of time and resources. Improvements are needed in every school and district.  Some changes will be mandated from your respective state. In some cases, these will be hard to swallow, but from an accountability perspective you will need to dig deep and display what constitutes real leadership even if this is not modeled by the people in power above you.  Nobody likes change and this includes many of you!  Our brains are wired to keep us safe and be risk-adverse. This is not to say that many people are not willing to try to implement new ideas and strategies, but when we do there is often a sense of fear and concern as to what happens if we are not successful.  Rest assured it is a natural part of the change process.

Image credit: http://outsourcemag.com/

Large change efforts can stymy even the most ardent leaders who pursue different and better. There are so many moving parts, people to please, and hurdles to overcome that getting derailed is a reality that must be put front and center from the beginning. Below I am going to offer some tips on how to not only move large change efforts forward, but to also ensure sustainability and efficacy.  The tips and strategies below are framed around one large change initiative that I helped facilitate as a high school principal - a new teacher evaluation system in our district. NJ mandated every district to adopt an evaluation tool that was more detailed and moved away from the traditional narrative report.  Here is what we learned:

  • Be a part of the solution – Large-scale change typically happens at the district level. When I found out that the district was going to be selecting a new evaluation tool I immediately volunteered to be a part of the process. Regardless of your position don’t sit by idly on the sidelines. Get involved!
  • Do your research - In this case, we had to adopt a new evaluation tool and there were many choices available.  My team and I did an exhaustive study to narrow down the choices to what we felt were the best four options.  We also looked at the research that supported each tool.  
  • Embrace the 4 C’s – In this case the 4 C’s are Communication, Committee, Collaboration, and Consensus. Success of any change, minor or major, begins with effective communication. Your entire staff and community need to know the what, why, where, and when associated with the change. Communication never ceases to be a prevalent component of this process. Next, form a committee and make sure diverse voices and personalities are represented.  For the change to really take hold supporters and critics alike must come together. Establish committee norms to facilitate an environment where the goal is to collaborate to come to a consensus as to what is the best way to move the change forward.  In our case, we reviewed the research on each of the four evaluation tools being considered, allowed each company to pitch their product to the committee, and then openly debated which tool we felt would work best for our school district. 
  • Implement with intent and integrity – Once consensus is reached it is time yet again to communicate clearly why the decision was made and how implementation will proceed. The focus should be on how this change will improve teaching, learning, and/or leadership. Provide as much information that validates why the change is being implemented and be honest if any questions or critical feedback arise.
  • Provide adequate and appropriate support – Needless to say professional development (not the drive-by variety) is critical for large-scale change to succeed. After deciding on an evaluation tool, we provided in-house trainings on not only the tool itself, but also how the process of conducting observations and evaluations would change. The support continued on an on going, as needed basis until the feeling was that the path to sustainability was well on its way.
  • Evaluate, reflect, act – Nothing is perfect in the field of education.  As such we must always look to improve, not just sustain, a change initiative. The process of reflection and evaluation on a consistent basis helps to create a culture committed to growth and improvement.  Taking action to make things better leads to a culture of excellence. 

So there you have it. There is no recipe for change, but experience informs us on how we can make the process a bit smoother eventually leading to success.  

Sunday, April 9, 2017

Better Decisions, Better Leaders

The only thing that might be harder than embracing change is making tough decisions. A hallmark of great leadership is creating the conditions to arrive at consensus when major decisions will impact the entire school or district. Giving others a say and allowing for critical conversation is a sign of strength, not weakness.  As change is a process, not an event, discussions, feedback, and reflection can and should take time in order to make the best decision possible. This helps to ensure successful implementation and sustainability. 

As a leader in your classroom, school, district, or organization the buck stops with you.  Actions are what truly matter and ultimately determine your effectiveness.  Actions change things and your decision to act under a variety of circumstances is more important than ever.  Decisions made by leaders have always been placed under a microscope, but the digital world has opened the process to even more scrutiny.  Many decisions must be made at the individual level and leaders understand this. In an age of mandates, directives, budget cuts, and a lack of time, getting some support to guide the decision- making process is a good thing.  Enter the Eisenhower Matrix.


Image credit: http://jamesclear.com/eisenhower-box

As I was perusing my Twitter stream the other day I came across this tool and immediately saw its value. Educational leaders are faced with a barrage of decisions daily and sometimes they come in clumps.  During my time as a high school principal this seemed to be more the norm than the exception. So what do you do when faced with juggling numerous issues at a time? Some decisions have to take precedent over others. This tool can assist you with deciding on and prioritizing tasks by urgency and importance. Through a critical reflection of the decision at hand you can begin to sort out less urgent and important tasks that can be either delegated to someone else or not do at all. Below are some simple tips to consider when using the matrix to improve productivity by making better decisions.


Image credit: http://www.ciaraconlon.com/

The Eisenhower Matrix illustrates that indecision is an option available to leaders. In your respective position begin to align items to each box that correlate with the types of decisions you have to commonly make.  The uniqueness of your position and professional beliefs will result in priorities that differ from your face-to-face colleagues and those in your Personal Learning Network (PLN). Delegate when possible, but own the decisions that will have the most impact on your students, school, and district.  

As you begin to follow through on making both difficult and not so difficult decisions, be cognizant of what must come next, which might be even more important that making the decision in the first place. Be an active part of the process through modeling actions to bring about change. Don’t be a boss…be a leader. Anyone can tell others what to do. Showing them how is what separates real leaders from the pretenders.

Sunday, April 2, 2017

The BrandED Conversation

People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou 

When I was asked a while back to write a book for Jossey-Bass, I was relatively non-committal.  I had just finished back-to-back projects that resulted in Digital Leadership and Uncommon Learning, which took up a great deal of my time.  In my mind I needed a break from writing and on top of that really had no clue what to write about. For me, the ultimate goal I establish when taking on a book project is to try to write a unique piece that either greatly enhances existing work in the education and leadership space or creates an entirely new niche. I’m not going to lie – in this bold new digital world this is extremely hard.

The acquisitions editor at the time never gave up on me. This made me think hard and reflect on what topic I was truly passionate about. I eventually settled on branding in education, but not for the reason you might think. During my career as a principal branding became synonymous with the successful digital transformation that occurred at my former school. Using digital tools, we crafted a new narrative about the amazing work that was taking place that was backed by evidence of results.  We showed that embracing innovative practices aligned to a sound pedagogical foundation could create a learning culture rooted in meaningful learning and relationships. Efficacy, in part, was transparently integrated in our stories of struggle, systems change, and success. The power of telling our story galvanized and inspired us in ways we never could have imagined. 

The outcomes described above might never had come to pass had it not been for Trish Rubin.  In 2009 as I began my journey to becoming a digital leader, she relentlessly reached out to me and explained how I was incorporating branding principles in innovative ways.  Trish, a former educator turned business maven, helped me realize that a focus on telling, not selling, was creating unique value to my school community.  As a result we embarked on a journey to delve into how a brandED mindset could help promote, sustain, and amplify the great work taking place every day in schools across the world. We scratched the surface in 2013 as I worked with her to include a chapter on branding in Digital Leadership, which later came out early in 2014.  However, there was more to this story.


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As I reflected on my journey with Trish my mind became set on writing BrandED as a way to pay if forward with Trish and thank her for how she helped me as a leader. She opened my eyes to a concept that resonated not only with me, but also my stakeholders and countless educators across the world. She helped me address my own bias with a business only view of branding and together we worked to unlock the benefits of become the storyteller-in-chief.  To model this, we wrote the book using a conversational tone. Chapters have been re-titled conversations as we take readers on a journey through the history of brand and how a mindset shift can leverage powerful aspects resulting in an improved learning culture, expanded school performance, and increased resources. 
"If you want to change education, change the story being told." 
With change in education the brandED conversation is more important than ever.  As greatness occurs every single day it is imperative that we share in transparent ways to create a new status quo using brandED strategies. Quite simply, if you don’t tell your story someone else will.  Define before being defined. It is our hope that our book will lay the foundation for all educators to tell their story, empower learning, and build relationships. Relationships are built, in part, on feeling. BrandED illustrates to readers how feeling can be cultivated through image, promise, result, vision, belief, emotion, and value.  Below are some key takeaways:
  • Leverage digital tools to become the storyteller-in-chief and build better community relationships
  • Strengthen internal and external communications among students, teachers, parents, and other stakeholders
  • Increase resources by establishing strategic partnerships and strengthening ties to key stakeholders
  • Promote connectivity, transparency, and community to build a positive culture that extends beyond the schoolhouse door to build powerful relationships
As with all books BrandED has been a labor of love.  One thing that Trish and I emphasize throughout the book is how the strategies presented connect to research. Some other key aspects include reflective questions at the end of each conversation to help readers think critically about how to implement the strategies presented.  There are also practitioner stories throughout the book that illustrate how brandED thinking can positively impact learning and leadership. Finally, the book wraps up with numerous resources curated in an appendix including digital tools that can be implemented immediately to begin, sustain, or enhance your brandED journey. 

On behalf of Trish and I we really hope you enjoy reading this book as much as we enjoyed writing it. Grab your copy today and join the conversation on social media by using #brandEDU. Below are a few reviews.

"Branding instead of being branded. Defining instead of being defined. Innovative educators must stand up for their ideas and actions instead of being judged and branded by external agencies using standardized measures. Eric Sheninger and Trish Rubin present an excellent guide for educators and education leaders to tell their stories through BrandED."
Yong Zhao, PhD, Foundation Distinguished Professor, School of Education, University of Kansas and author of Who's Afraid of the Big Bad Dragon?

"A great resource for educators who want to strengthen their connections with students, teachers, parents, and the wider community. These two innovative leaders don't just capture how to tell the story of a school—they show how to create it."
Adam Grant, New York Times bestselling author of Originals and Give and Take

"Every day in every one of your schools, great things happen. How does your community know? Schools that are Future Ready boldly engage their community to build relationships and empower both students and families. Powerful yet practical, BrandED is the perfect resource to help your school share its story with the world."
Thomas C. Murray, Director of Innovation, Future Ready Schools

"Eric and Trish demystify what it means to brand one's school by providing eight compelling conversations that not only lead to a deeper understanding of branding, but provide relevant ways for school leaders to frame their work… . In the vast sea of information in which we currently reside, using the BrandED Leadership methods described in this book will help school leaders reach their audiences in ways that create trusting relationships and loyalty."
Dwight Carter, Principal, New Albany High School

"Disruption is the new normal. And the great disruptors of our time are shaping the culture itself in innovative ways. Eric and Trish's book BrandED sends a very compelling message to school leaders that developing and executing a smart, innovative brand strategy can disrupt the best practices' conventions of the existing school system. Like great disruptive brands from Apple to Uber, educators now have the ability to get the community engaged and immersed in the school's brand equity—and BrandED provides the roadmap for getting there." 
Scott Kerr, Executive Director of Strategy and Insights, Time Inc.